Privacy Policy

Last updated:

Introduction

Zivranexshep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zivranexshep.world and use our online drawing courses and services.

Information We Collect

We collect information that you provide directly to us when you enroll in our courses, contact us, or interact with our services. This may include your name, email address, phone number, and any messages or content you submit through our contact forms.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, and browsing patterns.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our drawing courses and services. This includes processing your enrollment, responding to your inquiries, sending you course materials and updates, and personalizing your learning experience.

We may also use your information to communicate with you about our courses, send you promotional materials, and comply with legal obligations.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities, such as receiving marketing communications.

Contract Performance: To fulfill our contractual obligations to you, such as providing course access and services you have enrolled in.

Legal Obligation: To comply with applicable laws and regulations.

Legitimate Interests: To improve our services, ensure website security, and prevent fraud, where such interests do not override your fundamental rights and freedoms.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our students or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

If you are located in the EEA, you have additional rights under GDPR, including the right to:

Access your personal data and receive a copy
Rectify inaccurate or incomplete data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing
Data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal data from the EEA to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or other legally recognized mechanisms.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Course enrollment data is typically retained for the duration of your enrollment and for a reasonable period thereafter to comply with legal obligations and resolve disputes. Marketing consent data is retained until you withdraw your consent or opt out.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information from our systems.

Third-Party Services

Our website uses various third-party services that may collect and process your information:

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, browser type, and pages visited. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track conversions and may collect information about your interactions with our ads.

Google Ads Remarketing: We may use Google Ads remarketing to show you relevant advertisements on other websites. This service uses cookies to display ads based on your previous visits to our website.

Google Maps API: If we use Google Maps on our website, Google may collect information about your location and usage of map features in accordance with Google's Privacy Policy.

These third-party services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies to understand how they handle your data.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website traffic, and provide personalized content.

For detailed information about the types of cookies we use and how to manage them, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: online@zivranexshep.world
Phone: +1 (610) 461-7960
Address: 446 MacDade Boulevard, Folsom, PA 19033, United States